Cancellation Policy

No Refund : Cancellations are non-refundable 

Note : If the ride is cancelled by the operator due to adverse weather or unsafe water conditions, guests can reschedule or receive a refund as per the applicable booking terms.

Description

Duration of experience : 1 hr (60 minutes)

Frequency : 1 trip everyday (subject to bookings, availability & weather conditions)

Operating Days : Everyday

Time Slot : At approx. 5:30 PM (departure time adjusted according to sunset and seasonal conditions)

Minimum Capacity : 4 pax

Maximum Capacity : 40 pax only

Age Restrictions : None

Seasonal Availability : All seasons (subject to weather conditions)

Mode of Transport :  Personal vehicle / Hired taxi to the jetty (jetty location will be shared with customer before the activity)

Notes : 

•   Private/group boat rides can be arranged on request, with pricing based on group size and duration

•   Please arrive on time at the designated boarding point

Included Excluded

✅60-minute scenic boat ride

✅Scenic Nerul backwater experience

✅Views of Aguada Fort / Aguada Jail Area

✅Experienced boat operator

✅Life jackets / safety equipment

✅Free parking

✅Toilet facilities at jetty

✅Shower facilities at jetty

❌Transportation to the boarding point

❌Personal expenses

❌Food & beverages

❌Private / group sunset boat ride upgrade charges

❌Any other services not mentioned in inclusions

Important Information

📌Essentials

•   Best time to visit : Throughout the year (boat trip will be subject to weather conditions)

•   Suitable for families, couples, and groups

•   Children below 18 yrs must be accompanied by an adult

•   Departure time : 5:30 PM

•   Please book in advance

•   Please be at the boarding point on time (at least 15-30 minutes before)

•   Departure time may be adjusted according to sunset and seasonal conditions

•   Private sunset boat rides can be arranged on request, with pricing based on group size and duration

•   Seasonal and holiday rates may vary during peak periods and special occasions

🎒Pack

•   Wear comfortable clothing and non-slip footwear

•   Cap, sunscreen (with appropriate SPF for the heat) and small towel

•   Light jacket / shawl for the evening

•   Phone/ camera for photography

•   Personal medicines (if necessary)

•   Small bag with essentials

⚠️Safety

•   Life jackets / safety equipment will be provided.

•   Follow all instructions given by the boat operator.

•   Children must remain under parental or guardian supervision.

•   Remain seated and follow the operator's instructions while the boat is moving.

•   Sunset operations are subject to weather and water conditions. 

❌Avoid If

•   Have mobility issues

•   Have serious medical issues

•   Experiencing severe motion sickness

•   Have a condition that may make boat travel unsafe

•   Are uncomfortable with water-based activities

•   Under the influence of alcohol and illegal substances (You will not be allowed to join this activity in this case. The activity hosts have the final say on this, and refunds will not be issued for forced departures)

Participation and Safety Advisory

This sailing experience is weather-dependent and operates at the captain's sole discretion—routes, timings, or departures may be adjusted or cancelled if conditions turn unsafe. Recreational fishing is offered purely for entertainment and remains subject to local regulations and prevailing conditions. Guests must follow all onboard safety instructions at all times. In case of cancellation due to adverse weather, we'll offer an alternative slot or a full refund (subject to policy). We recommend checking weather updates and reconfirming your slot before heading out for a smooth, worry-free experience.